During our final session together you’ll craft an action plan for you and your team to begin implementing today. From creating a communication plan, to what to do when someone files a complaint, to how to implement effective training, you’ll have all the resources you need to start creating positive change in your workplace.

Learning Objectives

• Develop a communication plan that works for your team

• Understand how to handle a complaint and what an investigation process should look like

• Be able to implement effective training for your team